Road Traffic Accident Claims

Claiming road traffic injury compensation

If your injuries were fortunately not too serious, your claim can be handled in a streamlined process so long as a driver accepts responsibility, which is designed to provide you with your compensation as quickly as possible.

However, if you suffered serious injuries, our experienced and dedicated serious injury lawyers will help arrange early medical rehabilitation and interim compensation payments, if the other party accepts liability.

We offer a service which goes well beyond obtaining compensation. We are here to support you and we will build a relationship with you that will last beyond settlement of your claim.  We will provide expert legal advice, early financial assistance and help with arranging rehabilitation, specialist equipment and any other support that you or your family member needs, to help you or your loved ones rebuild their lives.

When do I make a road traffic injury claim?

When you have had a serious road traffic injury, you will have been taken to hospital where the doctors and nursing staff will have provided your initial treatment and care needs.  When you are recovering the hospital will usually involve other health professionals, such as occupational therapists and physiotherapists, to help you rehabilitate and be discharged.  The exact nature of this help will depend on your injuries and individual circumstances.

As lawyers who specialise in road traffic injuries, many patients will contact us very soon after their road traffic injury to ask for our help.  The main advantage of us being involved at an early stage, is that we may be able to arrange more rehabilitation; your health is the top priority.  It is commonly accepted that early rehabilitation intervention improves your chances of reaching your maximal recovery sooner.

Evidence needed to make a claim

When we first come and see you, we will need to know that details of the incident that caused your road traffic injury.   As well as taking detail of your memory of what happened, we will also want to know if there are any photos or CCTV of the incident, and whether you have the details of any witnesses.  Objects involved in the incident may also provide important evidence and should be kept.  Depending on how you suffered your catastrophic injury, there may be other bodies investigating the incident for regulatory or criminal investigation purposes.  For example, the police should attend all serious road collisions and release a copy of any their report once the criminal process is completed.  These reports can contain important evidence which may support establishing what happened and who should take legal responsibility.

Starting the claim

It should be possible from meeting with you to have a good idea of who you should hold to blame for your road traffic injury.  This may be another driver, or sometimes it may be the organisation employing the driver, and on other occasions it may be several parties.  If you have suffered a serious brain injury you may not remember the incident.  In these circumstances, you may still be able to establish a claim and should still speak with a specialist injury lawyer.

We will send a letter of claim to the person you hold responsible for your road traffic injury, in higher value claims.  We are often able to find out who the insurer is if you know the registration number of the vehicle, as there is a database of motor insurers.  This means we can contact the insurer directly.  The letter of claim sets out the basic circumstances of the incident, why we hold them responsible, brief details of your injuries and other losses such as lost income, as well as some other details.  We can also nominate details of the case managers we propose are suitable to prepare your immediate needs assessment, if appropriate.

It is usual for the insurer to acknowledge your letter of claim within 21 days, and to confirm their decision on whether they accept responsibility for your catastrophic injury within the next 3 months.  Although sometimes liability may not always be resolved in that time if say, the accident circumstances are unclear or are contested, or the insurer wants to see a police accident report before confirming their stance.

Rehabilitation Code 2015 and serious injury guide

The court’s pre-action protocol makes it clear that parties should cooperate in line with Rehabilitation Code 2015, in facilitating early rehabilitation.  However, there are weaknesses in the Rehabilitation Code, so we are also voluntary signatories of the Serious Injury Guide along with other specialist serious injury lawyers and many insurers.  This demonstrates our commitment to your rehabilitation and means that when the insurer or lawyer who represents the other party is also a signatory to the Serious Injury Guide, we can use it to your benefit.  In many bicycle accident injury cases we are able to arrange early rehabilitation, even if an insurer is still reserving its position on whether to accept liability for the injury.

In our team we also have a client support manager, who is a registered social worker.  She supports clients and their families, particularly in the early stages of a serious injury claim, when an insurer may not yet be engaged.  The issues they support with are varied, but they may especially be needed if a client is ready to be discharged from hospital, but their home is unsuited because of their injuries.  In these cases, the client support manager will liaise with the relevant local authority, who have a statutory duty in the circumstances to provide support.

Medical evidence to support a road traffic injury claim

In any injury claim, the burden of proof rests with the claimant.  This means that even if a party accepts responsibility for the injury, then the claimant must still prove the extent of the injuries caused due to the incident and their prognosis.  In addition, they must prove what other losses have reasonably been caused either in the incident, such as car repairs, or caused by the injury, such as loss of earnings or care.

This means that expert evidence is key in supporting the claim.  We work with leading expert witnesses across a range of medical disciplines to establish the full impact of the injuries.  These incudes, not only assessing the current situation, but also looking ahead and considering the chances of, for example, a deterioration in symptoms due to arthritis in a joint brought on by the accident, which may impact someone’s work capacity or care needs.  Another example may be someone with a brain injury who, as a result, may be at an increased risk of developing epilepsy. 

For some people, if it occurred, it would prevent them from driving, or working at height or with machinery.  This clearly would have a significant impact on the value of a claim.  In fact, in such a case, we would advise the client that their interests would be best protected by settling their claim on a provisional basis.  This means that they could a agree a settlement on the assumption that the epilepsy will not occur but retaining the ability to claim further compensation for the full extent of their epilepsy injury and associated losses, if the epilepsy did develop in the expected time frame.

Interim payments

Interim payments are another way in which we are able to support people with a serious road traffic injury.  A road traffic injury can have a significant impact on someone’s ability to work.  This may only be for an initial period whilst they are receiving treatment and rehabilitation however, some people may never be able to return to their work or may have to take up different work. 

It is also a fact that people with a disability are more likely to have time out of work and to have longer periods of unemployment compared to people without a disability.  It is therefore unsurprising that many people with a road traffic injury will have financial needs.  When an insurer is engaged, we are often able to secure significant, early interim payments for clients.  In some instances, an insurer does not cooperate, so we advise clients on their option of applying to the court for an order.

Negotiate a settlement

When we have all the evidence needed to support a road traffic injury claim, we will begin negotiations with the insurer.  This could be by an exchange of settlement offers however, on more significant injury cases this may be done in a face-to-face meeting with the other party’s lawyers.  In these cases, we will also involve a specialist injury barrister to assist in these meetings and, if a settlement is not agreed, the same barrister will help prepare and present your case at trial.