Personal Injury

Mark Parsons

Professional Support Lawyer

Contact details

Telephone Direct: 01384 327199


Higgs & Sons : Mark Parsons

I am the professional support lawyer working in the Personal injury and Clinical Negligence department at Higgs & Sons. I have over 20 years’ experience in the legal profession, having first supported seriously injured people as a personal injury solicitor in the team for 15 years.

I now use my experience to provide technical and knowledge management services to my colleagues; ensuring that the team is kept up-to-date and prepared for any legal changes, so that we can all provide the best possible service to our clients.

As well as providing traditional knowledge management services and ensuring quality, I am particularly keen on enabling tacit knowledge sharing across the team. I also lead on the design, testing and training on our bespoke case management system; an ongoing project focussed on us offering an efficient and client-focussed service.

I am passionate about being part of a team providing legal advice and assistance to people who have suffered injury. Our focus is on the client's journey, early rehabilitation and achieving the best possible outcome, as captured in our mission statement.

‘Every member of our team provides a personalised service and we are committed to supporting each other in fighting for the best outcome for our clients, even in the most difficult cases.’

Professional memberships and accreditations

  • Association of Personal Injury Lawyers
  • Birmingham Law Society
  • Birmingham Medico-legal Society
  • Trustee of Dudley Borough Citizens’ Advice

Recognition and Testimonials

  • Winner of the Higgs & Sons Technical Excellence award



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Contact us

3 Waterfront Business Park
Brierley Hill
West Midlands, DY5 1LX

Call Us: 0345 111 5050


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Higgs & Sons is authorised and regulated by the Solicitors Regulation Authority number 51162.